Customer feedback helps Olleco maintain reliable, compliant collections for foodservice and hospitality. Read what our customers are saying and learn how to leave a review after each visit.
Running a busy kitchen is demanding. You need suppliers you can rely on, collections that happen when promised, and paperwork you can trust without chasing.
At Olleco, we know that reliability is earned. That is why we actively ask for feedback after every visit and why we review it closely.
Why feedback matters to us
We work with chefs, hospitality teams, facilities managers and buyers across the UK.
Every collection we complete is backed by:
- Full traceability and compliance documentation sent by email after each visit
- National coverage delivered by local teams who understand your site
- Collection schedules designed around how often your kitchen needs them
- Streamlined visits that can collect used oil and deliver fresh cooking oil together
We ask customers for feedback because it helps us stay ahead of the curve. Every review shows us what we are getting right and where we can keep improving. It keeps our standards high and reinforces our commitment to doing things the right way, every time.
Sharing recent customer feedback
This week, we are proud to share some of the brilliant feedback customers have taken the time to leave following their collections. These comments are real, honest reflections of the service our drivers, customer teams and operations colleagues bring to every visit.
“Lee was amazing, he was so polite and friendly. He took the extra waste oil we had as we haven’t had a collection in a while” – Hotel, Midlands West
“As always, a pleasure to do business with. Delivery man very polite and helpful” – School, Midlands West
“Always a pleasant service” – Office complex, Yorkshire
“Fab” – Holiday park, North East
“Great, efficient service” – Pub, Scotland
“Thank you! Great service overall” – National chain, Scotland North
“Probably the best driver that visits us – all companies. Thoughtful, efficient and pleasant” - Fish and chip shop, South
“Excellent customer service from the guys, thank you” - Restaurant, London West
We would like to say thank you to everyone who shared their experience. Your feedback helps shape our service and supports the circular use of resources, where used cooking oil and food waste are collected responsibly and converted into renewable energy, fuels and fertiliser instead of going to waste.
Doing things the right way, at scale
Our approach combines national reach with careful attention to detail. From compliant documentation to trusted used cooking oil collection, every step is designed to deliver confidence, transparency and environmental value. You can learn more about our https://www.olleco.co.uk/used-cooking-oil-collection/ and our wider https://www.olleco.co.uk/food-waste/ on our website.
Help us keep improving
If you already work with Olleco, your view matters. Leaving feedback takes just a moment and makes a genuine difference.
Find the link to complete feedback in your document email sent after every collection.
Together, by sharing experiences and acting on them, we can keep raising standards across the foodservice and waste sector and support a more circular future.