Say hello to your online cooking oil account

No, the cost is included as part of the service, completely free and no additional payments for features

No, it is also available via web portal

Yes, you need to be set up as an Olleco customer to get the great benefits of accessing your account online. You can sign up to be a new customer online here. If you already have an account you can set up your app here.

It's fast and simple to sign up for an account today: https://customerportal.olleco.co.uk/account/newsitesetup

The app is for cooking oil and used cooking oil collections. 

You can’t manage food waste, OilSense, bulk food waste, or food factory collections.

You can have multiple logins for one site. 

Yes, you can manage multiple sites from one account. You can even ‘favourite’ certain sites to make it quicker to find the site you need.

Simply log into your account and click ‘update order’ to amend or cancel your order. Make sure you have your preferences set to ‘manage own’ if you want to be able to book your next order.

Once you have clicked to update your order, click ‘add products’ underneath your current order details.

You can edit your order up until 12pm the day before we’re due to visit. Look our for the countdown on the homepage that will show you when your order will lock.

Yes. On the day of your visit, it will show the driver’s picture, name and vehicle registration number so you can confirm it’s a genuine Olleco driver on your site.

If your preference is set to ‘manage own’ and our customer service team see that you’ve not placed an order, they can give you a call to double-check you don’t need a cooking oil delivery or collection.

Yes, full history is available, including date filters

Full history is available for all your waste transfer notes

When the order is open to edit, the day of the visit to update driver details, if your delivery date has changed, if there was a problem visiting site, and when the order will be locked for editing.

Calculations of CO2 savings are based on the amount of Used Cooking Oil (UCO) collected by Olleco, with the use of verified conversion factors published by the UK government. We currently only calculate emissions savings made within the UK. 

Only the collections that have been completed are calculated and emissions saving totals do not include collections booked in for future dates until these are also completed. 

Fossil fuel comparators are calculated based on conversion factors of traditional diesel in comparison to the conversion factor of Biodiesel (UCO Derived), which is calculated using the RED II methodology.

*Miles travelled equivalent is calculated using the gCO2e emissions from an average road car (1.2L Vauxhall Corsa) of 114 gCO2e/km.

Click ‘forgotten your password’ on the home screen and enter your email address.

Please get in touch with your local depot. You can find their contact details here